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Privacy Policy for Malaysia account data

Account creation, live-table access, slots such as Aviator and payment records from Touch 'n Go, GrabPay, Boost dan FPX all rely on clear privacy handling at qking188.

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Malaysia privacy posture for account records

qking188 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This Privacy Policy applies when you create an account, verify your profile, use the wallet, contact support, or return to the lobby on a device we recognise. We collect only the details needed to operate your account flow, process local payments, detect misuse, protect access, and

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respond to your requests. Payment references may include Touch 'n Go, GrabPay, Boost dan FPX transaction records, but we do not ask you to send card numbers through chat. Access and eligibility depend on local law and are available where local law permits. If a rule,
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regulator request, bank check, or fraud check requires us to hold a record, we keep it for the required period and then remove or anonymise it where we can.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT ROUTES

Contact paths for privacy requests

Privacy questions should reach a channel where we can match your request to the correct account without exposing details in the wrong place.

Privacy chat Use live chat for quick privacy questions about cookies, login alerts, or why we ask for a document. Our team will answer in plain language and move sensitive requests to a safer channel when needed.

Email request Send email when you need a copy, correction, or removal request logged with dates and account references. Include your registered phone or email, but do not attach payment screenshots unless we ask.

Security follow-up If you think someone accessed your account, contact us right away so we can check recent logins, wallet activity, device changes, and privacy settings before any further account change is allowed.

PRIVACY CONTROLS

How we manage your privacy controls

We treat privacy as an operating process, not a footer link. The same checks used for account access, payment verification, cookie consent, and support records are written into…

Collection limits

We ask for account details that help us identify you, keep wallet activity tied to the right profile, and answer…

Cookie controls

Cookies help remember language, device sessions, and security signals.

Payment privacy

Touch 'n Go, GrabPay, Boost dan FPX records are used to match deposits, confirm withdrawals, and investigate failed transactions.

Access protection

Retention schedule

Some records must be kept for tax, transaction, security, or dispute reasons.

Correction requests

If your phone, email, name spelling, or payment reference looks wrong, ask us to check it.

Privacy questions for Malaysia accounts

These answers explain how our Privacy Policy works when you open an account, use local payment methods, contact us, or change your profile details. They are written for normal account situations, but some requests depend on verification, record-retention duties, security checks, or local law. If your case involves account access, payment proof, or a suspected takeover, contact us through the privacy route so we can check it safely.

We collect details such as your name, contact number, email, login credentials, device data, and verification records where needed. These help us create your account, protect access, process wallet activity, and answer support requests.

For Touch 'n Go, GrabPay, Boost dan FPX, we use transaction references, timestamps, amounts, and status records to match deposits or withdrawals. We do not need your full banking login credentials to process account activity.

Cookies help keep your session active, remember basic preferences, and detect unusual device behaviour. If you block or clear them, some pages may ask for a fresh login or extra verification.

Yes. Contact us through chat or email and tell us what you want checked. We may verify your identity first, especially if the request affects wallet records, contact details, or account access.

Retention depends on the record type. Transaction, security, tax, dispute, and verification records may need to stay longer than general support chats. When we no longer need them, we remove or anonymise them.

We share only what is needed with payment processors, verification services, technical vendors, or authorities where law requires it. These transfers are limited to account operation, security checks, and required record handling.

After closure, we restrict normal account use and keep only records needed for transaction checks, security, disputes, or legal duties. When those reasons no longer apply, we remove or anonymise eligible records.

Privacy Policy for Malaysia account data

Contact paths for privacy requests

How we manage your privacy controls

Collection limits

Cookie controls

Payment privacy

Access protection

Retention schedule

Correction requests

Privacy questions for Malaysia accounts

01 What personal details do you collect when I open an account?

02 How is my payment data handled?

03 Why do you use cookies on account pages?

04 Can I ask to see or correct my data?

05 How long do you keep account records?

06 Do you share my details with other companies?

07 What happens to my data if I close my account?

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